Find answers to common questions about orders, shipping, returns, and more. Still need help? Our support team is here for you.
Standard U.S. shipping takes 3–6 business days. You can also choose expedited or overnight delivery at checkout for faster service.
Currently, we only ship within the United States. International shipping will be available soon.
You may return any eligible item within 30 days of delivery. The item must be unworn, in original condition, and include all original packaging.
We currently do not offer direct exchanges. You may return the item for a refund and place a new order separately.
Refunds are typically processed within 7–10 business days after your return is approved and received.
Yes, all our center stones are GIA-certified and come with appropriate documentation.
Yes, we offer custom design services. Please contact us for a personalized consultation.
Most of our rings can be resized. For more information, contact our support team before ordering.
Absolutely. Our site uses SSL encryption and PCI-DSS compliant payment gateways to ensure your data is secure.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
We are working on integrating flexible installment options. Stay tuned for updates.