Last updated: May 16, 2025

Thank you for choosing Luni Gold. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from luni-gold.com (the “Site”). This policy applies to all users in the United States.

1. Personal Information We Collect

a) Device & Usage Information

We may automatically collect certain technical information when you use the Site, such as:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Time zone and language preferences
  • Referral source
  • Pages visited and interaction behavior

b) Order & Account Information

When placing an order or creating an account, we collect:

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (via secure third-party payment processors)

c) Marketing & Communication Preferences

If you sign up for marketing, we may collect:

  • Your preferences and consent status
  • Newsletter and email interaction history

2. How We Use Your Information

  • To process and ship your orders
  • To create and manage user accounts
  • To provide customer service
  • To improve website functionality and performance
  • To send promotions, updates, and transactional communications
  • To prevent fraud or unauthorized use

3. Sharing Your Personal Information

We do not sell your personal information. However, we may share data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Email and marketing service providers (e.g., Mailchimp)
  • Analytics providers (e.g., Google Analytics)

All third parties are required to process your data securely and only for the intended purpose.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions
  • Remember your cart and preferences
  • Understand user behavior and traffic trends
  • Deliver personalized advertising

You may manage cookies through your browser settings.

5. Targeted Advertising

We may use personal data for retargeting ads on platforms such as Google and Facebook. You can opt out via:

6. Data Retention

We retain your personal information as long as necessary for order processing, legal compliance, or until you request deletion. Backups may persist for a limited period.

7. Your Privacy Rights

Depending on your state of residence (e.g., California), you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Opt-out of the sale or sharing of personal data (we do not sell data)
  • Receive a copy of your data in a portable format
  • Not be discriminated against for exercising your rights

You may contact us to exercise these rights using the details below.

8. Data Security

We use modern security technologies (including SSL encryption, secure servers, and regular audits) to safeguard your information. No system is entirely immune to risks, but we act diligently.

9. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. International Users

Our services are directed at U.S. residents. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

11. Changes to This Privacy Policy

We reserve the right to update this policy. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site constitutes your acceptance of those changes.

12. Contact Us

If you have any questions or privacy-related concerns, please reach out to us at:

Luni Gold Support
Email: support@luni-gold.com
Phone: +90 (212) 517-2560
Business Address: Bindirek Mah, Dizdariye Çeşmesi Sk. No:55/1, 34120 Fatih/İstanbul, Türkiye
U.S. Operations: [You may insert U.S. office or warehouse address here if applicable]